FAQ

  • What does NICH Culture do?

    NICH Culture is Atlanta's premier culture consulting firm specializing in helping CHROs and HR leaders build high-performance workplace cultures. We provide comprehensive culture transformation services including employee experience assessment, culture strategy development, and internal communication execution for Fortune 500 companies and growing organizations.

  • Who do you typically work with?

    We partner with CHROs, Chief People Officers, and senior HR leadership teams at Fortune 500 companies, healthcare systems, retail organizations, and fast-growing businesses. Our clients include PulteGroup, Children's Healthcare of Atlanta, Lidl US, and Novelis. We work best with organizations serious about measurable culture transformation results.

  • What makes NICH Culture different from other culture consultants?

    Our founders bring unique executive experience: Chad is a former Chief People Officer who led HR strategy at one of the world's largest retailers, and Nikki is a creative director with global employer branding expertise. You work directly with us—no junior consultants or account managers. We combine strategic HR leadership with creative execution to deliver authentic, lasting culture change.

  • How does your culture consulting process work?

    Our methodology follows three key phases: Listen → Make Meaning → Make Change. We begin with comprehensive employee experience assessment using our proprietary framework, develop your authentic culture strategy (Purpose, Vision, Guiding Principles), then execute through strategic communication and change management. Most engagements start with 250+ hours of employee interviews and discovery.

  • How long does a typical culture transformation project take?

    Culture strategy development typically takes 3-6 months, while full culture transformation initiatives range from 12-36 months depending on organizational size and scope. We provide detailed project timelines during our initial consultation based on your specific workforce engagement goals.

  • How do you measure culture transformation success?

    We track multiple culture performance metrics including employee engagement scores, retention rates, Great Place to Work certification progress, and custom KPIs aligned with your business objectives. Our clients have achieved Fortune 100 Best Companies recognition and top 5% global engagement rankings.

  • Can you help us achieve Great Place to Work certification?

    Absolutely. We've helped multiple clients earn Great Place to Work certification by developing culture strategies that align with their assessment criteria. Our approach focuses on authentic culture transformation rather than just "checking boxes" for certification.

  • Do you offer retainer-based services?

    Yes, many of our CHRO clients prefer ongoing culture consulting relationships through monthly or quarterly retainers. This model works well for continuous culture strategy support, leadership development, and ongoing employee experience optimization.

  • Do you provide ongoing support after project completion?

    Yes, we offer various post-engagement support options including culture maintenance consulting, leadership communication, internal communication annual culture health assessments, graphic design, videography, photography and access to our resource library. Many clients engage us for ongoing culture strategy support as their organizations evolve.